Terms of service
Terms of Service
Welcome to Found Again. By accessing or purchasing from our online store, you agree to these Terms of Service.
Products
Found Again sells new and pre-loved clothing and accessories. Product descriptions, photographs, measurements and condition information are provided as accurately as possible.
As many of our products are pre-loved, individual items may show normal signs of previous wear. Any known faults, imperfections or significant signs of wear will be described in the product listing.
Product availability
All products are subject to availability. As many items are unique or available in very limited quantities, an item may become unavailable before an order is completed.
Prices and payment
All prices are displayed in Australian dollars unless otherwise stated. Payment must be successfully completed before an order is processed.
Orders
Once an order has been placed, you will receive an order confirmation. We reserve the right to contact you if there is an issue with your order, including an incorrect price, product availability or payment issue.
Shipping
Orders will be shipped using the shipping option selected at checkout. Delivery times are estimates and may vary due to circumstances outside our control.
Returns and refunds
Found Again does not accept change-of-mind returns or exchanges.
This does not affect your rights under the Australian Consumer Law. Where a product does not meet the consumer guarantees that apply to it, an appropriate remedy will be provided as required by law.
Website information
We make reasonable efforts to ensure information on our website is accurate and current. However, we do not guarantee that all website content will always be complete, accurate or free from errors.
Australian Consumer Law
Nothing in these Terms of Service excludes, restricts or modifies any rights or remedies that cannot lawfully be excluded under the Australian Consumer Law.
Contact
If you have any questions about these Terms of Service or an order, please contact Found Again at: